Archive | Uncategorized

11 December 2013 ~ 0 Comments

5 Factors for the Perfect Printer

5 Factors to consider the next time you need a new printer! 1. Where are you going to put the printer? You might start by considering where you are going to install the printer. Oddly, desks are made to accommodate computers and all the accessories they come with but are not always built to accommodate […]

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26 November 2013 ~ 0 Comments

The Evolution of the Laser Printer Industry

When I started in this industry over 20 years ago, it would have been hard to imagine that it would mature into the industry that it is today.  One of the things that I remember most was picking up empty cartridges from customers for remanufacturing before returning them.  We marked the cartridges so that they […]

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05 November 2013 ~ 0 Comments

Paper Handling Could Handle The Problem

I was speaking to a printer technician recently and he was telling me about some of the problems he has seen recently that yielded some unusual results.  Two of these particular problems, as it turned out, had nothing to do with printer performance. Instead the problem was due to the quality of the paper that […]

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15 October 2013 ~ 0 Comments

Are Your Cartridges Perfoming Well?

High Performance Cartridge

OK folks, today’s tip is going to be a quick one yet very useful. I had a customer recently who was sure that they were running through toner cartridges much faster that they felt like they should.  Now if you have an older model printer, there is a way to check the performance of your […]

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25 September 2013 ~ 0 Comments

Foreign Language or Secret Code?

How many times have you gone out to buy something only to be hit with a barrage of terms that sound like the salesperson is speaking a different language or maybe in a secret code?  The truth is they’re not speaking a different language or secret code, they’re just using terms that you are not […]

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11 September 2013 ~ 0 Comments

Keep Your Printer Out of Hot Water

My wife’s aunt posted on Facebook this morning, at 5:07AM,  that she had no water because the water from our local water utility, which has a bad reputation for taking out water heaters before their time, had seen fit to end the life of her water heater.  I imagine, and I am only guessing here […]

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30 August 2013 ~ 0 Comments

5 Toner Emergencies and How to Prevent Them

In business, it seems like we have to solve a thousand problems a day. From simple issues to major ordeals, we go through each day working to make it better than the day before.  Here are five scenarios with your printer and I bet you have seen at least one or two of them.  In […]

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16 August 2013 ~ 0 Comments

The Configuration Page: A Secret Treasure

90 percent of printer repair issues that I see can be broken down into two main categories, print quality issues and paper movement issues, or paper jams. Most of the time, the problem has been discussed with whoever receives the call and I walk in with a plan of how I am going to attack […]

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31 July 2013 ~ 0 Comments

Paper Jam Problems?

Perhaps the most frustrating problem we see, for our customers, is a call for a paper jam problem.  You know the drill, you get the message, search for the offending piece of paper, fight your way through getting it out of the printer, sometimes removing it in pieces, close everything back up, only to find […]

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18 July 2013 ~ 0 Comments

Reset on “reduce, reuse, recycle”

You hear a lot of talk today about going green.  It’s everywhere.  “Recycle your paper and plastic!  Save energy with energy efficient products!  Go paperless on all of your bills!”   There are hundreds of ways we can save the environment and reduce waste.  “REDUCE, REUSE and RECYCLE,” are the words we see so often driving […]

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